FAQs

About Our Materials & Safety

What makes your playmats organic?
Our playmats are crafted from Certified Organic Linen and GOTS-certified organic cotton binding. They are free from synthetic pesticides, toxic finishes, and harmful chemicals - offering a natural, gentle, and beautifully breathable space for your little one.
Are your playmats safe for newborns?
Absolutely. Each playmat is designed with delicate skin in mind and made using non-toxic, baby-safe materials. They are suitable from newborn stage through childhood and beyond.
Why choose linen over other materials?
Certified Organic Linen is naturally breathable, hypoallergenic, and incredibly durable. It softens over time, regulates temperature beautifully, and is kinder on the planet - requiring fewer resources and less water than conventional fibres.

Waterproofing & Fabric Technology

Do your playmats have waterproofing?
Yes. Every Little Luxury playmat includes a hidden TPU waterproof layer to help protect against spills, dribbles, and everyday life with little ones - without compromising softness or breathability.
What is TPU and is it safe for my baby?
TPU (Thermoplastic Polyurethane) is a flexible, high-performance material used as a safer alternative to PVC. It is non-toxic, BPA-free, and free from harmful plasticisers - making it a safe and durable choice for baby products.

Design & Craftsmanship

Where are your playmats made?
Our playmats are thoughtfully designed in New Zealand and hand made with love by our trusted manufacturing partners in China. Each piece is carefully crafted by skilled makers who take pride in every stitch, ensuring quality, beauty, and longevity for your family.
Are your products environmentally responsible?
Yes - sustainability is at the heart of Little Luxury. We carefully select organic and recycled materials, use eco-conscious dyes, and package with minimal, biodegradable materials to reduce environmental impact.

Plush Organic Playmat - Pre-Orders & Pricing

Is the Plush Organic Playmat available now?
Our Plush Organic Playmat is currently available on pre-order. Please see the product page for the latest estimated dispatch timeframe. Pre-ordering secures your piece, as stock is produced in limited quantities.
Why is the Olive Plush Organic Playmat more expensive?
Olive is a limited-edition colourway produced in much smaller quantities. Smaller production runs reduce manufacturing efficiency and increase costs - meaning the per-unit cost is higher. We’ve chosen to absorb as much of this increase as possible, while still honouring the craftsmanship and quality that defines Little Luxury.

Shipping & Returns

Do you offer international shipping?
Yes. We currently ship to New Zealand, Australia, the USA, Canada, and the United Kingdom. Complimentary shipping is available within New Zealand and Australia, while the USA, Canada, and UK have a simple flat-rate shipping structure in USD.
What is your return policy?
We accept returns within 30 days of purchase, provided the playmat is unused and in its original packaging. To arrange a return, please contact us at hello@shoplittleluxury.com